FAQ

Where can I purchase a Wm. S. Haynes Custom or Classic instrument?

  • Please go to the dealer locator to find the dealer closest to you.
  • You can also purchase a Wm. S. Haynes Custom or Classic flute directly from the Haynes Boston Showroom.
  • Please go to the Products section to research and choose your Haynes Custom flute. If you would like a flute or headjoint shipped to you on trial, please fill out the Instrument Trial Form (PDF » Trial Form) and we will promptly contact you. You can contact us directly (info@wmshaynes.com or 978-268-0600) or fill out the contact form online with any questions you might have.

 

Where can I purchase an Amadeus by Wm. S. Haynes flute?
We have an extensive dealer network with great flutes in stock. Please go to the dealer locator to find the nearest Amadeus by Wm. S. Haynes dealer.

 

Do you have any flutes and/or headjoints in stock?
We always have a selection in stock. Please contact us for a trial.
PDF » Trial Form

 

How long is your waiting list?
It usually takes approximately 4 months to build most Custom flutes and 1 month for most Classic flutes.

 

How is an order confirmed?
We require a 50% non-refundable pre-payment. The balance is due upon your flute’s completion.

 

Does the Wm. S. Haynes Company take credit cards?
Yes – We accept Visa, Mastercard, American Express, and Discover cards.

 

Do you have financing?
We are a family run business that understands musicians’ needs. Please contact us so we can consider your needs.

 

How do I register my Haynes instrument?
You may register your new Haynes flute and your vintage Haynes flutes by clicking on the Register button. We will keep you abreast of Haynes Flute news.

 

What year was my Wm. S. Haynes flute made?
We can help you determine the year in which your Wm. S. Haynes flute was created by its serial number. Please contact us at 978-268-0600 or info@wmshaynes.com.

 

Can my Haynes instrument be repaired?
We are pleased to offer repair services on a limited basis. Warranty repairs are given priority. Please contact us at 978-268-0600 or info@wmshaynes.com.

 

Does the Wm. S. Haynes Company offer workshop tours to the public?
Yes, we would love to have you visit! Please email all requests in advance to info@wmshaynes.com.

 

Does the Wm. S. Haynes Company provide letters of appraisal?
For a nominal fee of $15.00 per letter, the Wm. S. Haynes Company will provide an insurance replacement letter.

 

Does the Wm. S. Haynes Company sell used flutes?
We do not sell used instruments, but often our Dealers have fine pre-owned flutes.

 

PLEASE CONTACT US IF YOU HAVE FURTHER QUESTIONS

 

Boston Custom Flutes FAQ | Boston Flute Maker FAQ | Boston Flute Company FAQ